About Viewen

Privacy Policy

Effective Date: 22 April, 2008
Last Updated: May 5, 2025

Viewen.com (“Viewen”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of its users. This Privacy Policy describes how we collect, use, disclose, retain, and protect your information when you access our website or utilize our services, including web hosting, domain registration, email hosting, website development, server management, VPS, and dedicated servers.

By using our website or services, you acknowledge and accept the practices described in this Privacy Policy.

Scope and Applicability

This Privacy Policy applies to all individuals and entities worldwide who:

Access our website at https://viewen.com
Purchase or use our services
Interact with us through any communication channels (email, live chat, phone, contact forms, etc.)

We comply with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other international privacy regulations.

Under the GDPR, Viewen.com is a data controller for the information we collect from you. In certain cases, we are also a data processor for data collected by our clients; for more information on client-collected data, please see “Information collected by our customers” below.

What information we collect

We may collect the following categories of personal and technical data:

Personal Identifiable Information (PII)

Full legal name
Email address
Phone number
Residential or business address
Identity verification documents (e.g., Passport, Aadhaar, PAN, Social Security Number)

Account & Service Data

Usernames, passwords, and security credentials
Hosting, domain, and service configuration details
Domain WHOIS contact information (as required by ICANN)

Payment Information

Transactional and billing details
Payment method metadata (processed securely via third-party payment gateways)

⚠️ We do not store any credit/debit card details.
All payments are securely processed through trusted third-party payment gateways. Viewen does not save, store, or retain any payment card data on its servers or local systems.

Technical and Usage Information

IP address
Device type and operating system
Browser type and version
Access logs, timestamps, and session data
Website interaction analytics

Legal Basis for Processing

We process your data under one or more of the following legal bases:

Performance of a contract (e.g., to deliver purchased services)
Legal compliance (e.g., KYC/AML obligations, tax reporting)
Legitimate interests (e.g., service improvement, fraud prevention)
Consent (where required, such as for marketing communications)

How we use your information

Your information is used for the following purposes:

To establish and manage your account
To deliver, monitor, and improve our services
To verify your identity and prevent fraud
To provide technical support and customer service
To process payments and maintain billing records
To comply with legal and regulatory obligations
To send essential service notifications and account alerts

Disclosure of Information

We do not sell or rent your personal information. We may disclose your information only under the following circumstances:

To trusted service providers who perform functions on our behalf (e.g., data centers, payment processors, email systems)
To domain registrars and ICANN in accordance with domain registration requirements
To governmental authorities or regulators, if required by law, legal process, or in response to lawful requests
To third parties in connection with a business transfer, such as a merger, acquisition, or sale of assets

All third parties are bound by appropriate confidentiality and data protection agreements.

Data Retention

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, including:

Maintaining customer accounts
Meeting legal and regulatory requirements
Resolving disputes
Enforcing our contractual rights

Backup and archival data may be retained for disaster recovery and security purposes for a limited duration.

Data Security

We implement administrative, technical, and physical safeguards to protect your data, including:

Secure socket layer (SSL) encryption
Firewall and DDoS protection
Access control and authentication mechanisms
Regular software updates and vulnerability scans
Internal policies on data access and handling

Despite these measures, no system can guarantee absolute security. Users are encouraged to maintain strong passwords and regularly back up critical data.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze site performance. These include:

Session cookies for authentication and navigation
Analytics cookies (e.g., Google Analytics)
Preference cookies to remember user settings

You may control or disable cookies via your browser settings. Please note that disabling cookies may impact the functionality of the site.

How we transfer your information

If you visit Viewen.com or its websites from a country other than the country in which our servers are located, your communications with Viewen.com may result in the transfer of information across international borders. This may also happen if you telephone us or start an online chat. In all cases, your information will be handled under the terms of this Privacy Policy.

International Data Transfers

Your data is processed and stored only in United States of America. Your data is not shared or transferred to any other location or server.

We implement safeguards (e.g., Standard Contractual Clauses, data processing agreements) to ensure adequate protection of transferred data. Your data is stored only to server you in a better way. Once you request for deletion of your account, your data is deleted too.

Your Rights:

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate data
Request erasure of your personal data
Restrict or object to certain data processing
Request data portability
Withdraw previously given consent
File a complaint with a data protection authority

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will promptly delete it.

Information collected by our customers

Viewen.com customers may collect data from people who visit their sites, regardless of whether a purchase is made. Viewen.com customers are responsible for ensuring they are complying with all legal and privacy regulations, including but not limited to the European GDPR.

Viewen.com does not have a direct relationship with our customers’ visitors or users.

If you would like to make any requests regarding personal information that has been collected by a Viewen.com customer, please contact them directly. This applies to any kind of request, whether to access, correct, amend, or delete information. If the customer asks Viewen.com to remove any personal information we will respond within thirty (30) days.

Links to Third-Party Sites

You may be able to access other websites that have links on Viewen.com websites, where you can purchase products and services or register to receive materials or new product updates. In many of these cases, you will be asked to provide personal information such as your name, email address, or other contact information, or credit/billing information. If you complete an order or provide personal information to a website or service that is not provided by Viewen.com, Viewen.com has no control over the third party’s use of any personal information. Viewen.com, therefore, has no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, secure, or otherwise deal with your personal information. Viewen.com provides these links to other websites as a convenience to you. Please exercise care when visiting linked websites, which will have separate and independent privacy policies.

Social Sign-in

We provide you with the ability to log in to your account using social media services such as Facebook, Google+, or Twitter. If you choose to use this feature, the service you select will prompt you for your consent to share some personal information. We will store that information in order to give you access to your account.

If you no longer want to use social sign-in, you can disable it in the My Profile section of the Viewen.com Dashboard.

Future changes to our Privacy Policy

Viewen.com reserves the right to modify this Privacy Policy at any time. Please check back regularly to make sure you are aware of any changes and to stay informed of how we are protecting your information.

Data Center Locations Globally

Global Locations

541 k

Active Services

150 k

Active Customers

2 m+

Domains Management